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Sales Associate (Eyewear Consultant) - Kitsilano

Clearly is seeking a dynamic individual to add to the success of our Kitsilano Retail team as a full-time Eyewear Consultant.

Founded in 2000 in Vancouver, Canada, Clearly has become the world’s largest online eyewear and contact lenses company.  Clearly designs, produces and retails the largest selection of eyeglasses on the internet. We serve customers in more than 150 countries through the Clearly family of websites: our team is responsible for systems and support for multiple warehouses and web properties across Canada, the United States, Australia, New Zealand and Japan.  

What You Will Be Responsible For:

  • Exceed each client’s expectations by going the extra mile 
  • Achieve and exceed monthly sales targets 
  • Assist clients in finding their perfect eyeglasses 
  • Be knowledgeable of general product information 
  • Handle client escalations and act as a liaison to resolve client concerns 
  • Assess and address customer complaints      
  • Demonstrate initiative in learning and understanding new products, services and promotional offerings  

What You Need To Do Your Job:

  • Previous retail sales or customer service experience 
  • A great attitude towards customer service is a must 
  • Commitment to driving sales and working as a team to achieve store targets 
  • Excellent communication skills 
  • Great sense of humor and a positive attitude 
  • Genuine commitment to customer service and making a difference in people’s lives 
  • Open minded and adaptable to new environments
  • Flexible schedule with the ability to work evening, weekends and some holidays 
  • Act as an ambassador by professionally representing Clearly

What We Offer You: 

  • Group Retirement Savings and Employee Shareholding programs 
  • Extended health, dental and vision benefits 
  • 100% MSP coverage
  • Flexible spending account 
  • Progressive paid vacation plan
  • Opportunities for career growth and development 
  • Company discount on contact lenses and glasses 

Our progressive employee benefits, thriving corporate culture and engaging work environment led to our recognition as one of Canada's 10 Most Admired Corporate Cultures. Our innovative programming and Development and Diversity initiatives have been recognized with the YWCA Women of Distinction Award. Our team's continued efforts to change the way the world sees, especially through our Change the View project, has been recognized as the Best in the Biz Most Socially Responsible Company of the Year. 

To succeed on our team you must have an entrepreneurial mindset that embraces challenges, and understands the potential of the Internet as an innovative tool to buy eyewear. 

Applying for this position will allow you to be a part of something incredible.  Clearly is a company that thrives on a culture where we believe if you can envision it, you can do it.  We thank everyone who took the time to apply for this position, however, only qualified applicants will be contacted.

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